Verify Your a6star1 Account
Verification is how we keep your account — and your balance — secure. We ask for a copy of your Malaysian identity card and, in some cases, a recent screenshot confirming your e-wallet or bank account matches the name on file. This is a one-time process; once your account is verified, withdrawals move through without repeated checks. Think of it less as
a hurdle and more as the lock on your account that stops anyone else from touching your funds. Submit your documents through the verification section in your profile, and our team reviews them during support hours.
- Go to the verification section — Find the Account Verification tab inside your profile settings. The page lists exactly which documents are needed for your account tier.
- Upload your MyKad — A clear photo of your Malaysian identity card — front and back — is the standard requirement. Blurry images slow the process down.
- Match your payment name — If the name on your Touch 'n Go eWallet or bank account differs from your MyKad, include a screenshot showing both so our team can confirm the link.
- Await review confirmation — Our team checks submissions and updates your account status. You'll see the verified badge in your profile once the review is done.